The legal entity responsible for processing your personal data is:
Aalborg CSP A/S
Company Registration no.: 21 14 20 42
- For the purpose of this Policy, “Personal data” refers to any information that:
- Can be used to identify, contact or locate a specific individual,
- Can be combined with other information that can be used to identify, contact or locate a specific individual or
- Is defined as “personal data” or “personal information” by applicable law or regulation to the collection, use, storage or disclosure of information about an identifiable individual.
Our processing of your personal data is based on of the following legal basis described in this section.
We process your personal data to be able to fulfil our agreement with you as a customer, supplier etc. to provide services to you, respond to and/or process a submitted request or application.
Part of our processing of personal data is based on legitimate interest or balancing of interests. This applies to our processing of personal data to continuously improve and update the website and/or service we provide to you and to maintain consistency. Aalborg CSP’s interest for this processing is to manage, maintain and improve our business we offer to you.
We process your personal data based on consent to be able to communicate with you, when you have given consent. This applies when you sign up for our social media groups or submit an application to us.
Collection of Personal Data
Generally, Aalborg CSP collects or receives your personal data in the following ways:
- When you submit an application, a request form or other forms relating to any of our services through the website
- When you interact with our customer support or HR via telephone, email, letters, face-to-face meetings
- When you submit technical support requests or questions to our customer support
- When you submit your Personal Data to us for any other reason.
Categories of Personal Data
Aalborg CSP processes the following personal data relating to you:
1. Personal data:
- Name, address, e-mail, telephone number, title, company name
- Historical purchase data, technical support history
- CV, references etc.
2. Sensitive personal data:
We collect personal information about you from
When you provide your personal information to us, including via our website, email, telephone, letters etc. through any contact with us.
Purpose for the Collection, Use and Disclosure of Personal Data
Collected will be used for the following purposes:
Delivering products or services
Your personal data will be used to contact you for delivering the products and services requested by you.
Personal data is used for marketing purposes, including streamlining our communication with you in relation to specific orders and sending you relevant marketing material, that you have signed up for.
Optimizing user experience on the website
Personal data is collected when you use our website. We use this information to optimize the user experience on our website and the services we offer.
Personal data will be used and processed to contact you regarding your job application and to assess whether you’re a match for the vacant position.
When the recruitment process is finalized, your job application including appendices will be deleted, unless otherwise agreed in writing between you and Aalborg CSP.
Disclosure of Personal Data
Aalborg CSP will take all reasonable steps to protect your personal data against unauthorized disclosure.
Subject to the provisions of any applicable law, your personal data may be disclosed, for the purposes listed above (where applicable), to the following:
- Aalborg CSP’s employees to provide content, products and services to you, address your questions and requests in relation to your customer account, purchase orders, product specifications, technical support
- Companies providing services relating to insurance and consultancy to Aalborg CSP
- Agents, contractors or third-party service providers who provide operational services to Aalborg CSP
- Aalborg CSP’s professional advisers such as auditors and lawyers
- Relevant government regulators, authorities to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority
- Any other party to whom you authorize us to disclose your Personal Data.
Information about cookies
A cookie is a small text file that websites save on your computer so that they can recognize the computer and/or remember a selection/setting the next time you visit the website. A cookie is a passive file and cannot spread a computer virus, install programs or spy on you in any other way. Other websites cannot read cookies saved by this website.
How long are cookies stored?
A cookie always deletes itself after a varying number of months, but it is renewed automatically every time you visit the website.
Can I delete cookies?
You will find guidelines on how to delete cookies here:
We use Google Analytics for traffic monitoring, so we can see how many people visit our website. This also allows us to measure patterns of use, as well as to improve the user experience on our website.
How to turn off cookies
Use of personal data
We never disclose personal data to third parties unless you expressly give your authorisation.
Furthermore, we never collect personal data unless you have personally given us the data in connection with registration, purchasing or other reasons.
Protection of personal data
According to the Act on Processing of Personal Data, your data must be stored securely and responsibly. Your personal data is stored in a secure and professional server centre on machines to which there is limited access.
However, we cannot guarantee 100% security in conjunction with data transmission. This means that there is a small risk that others could force access to data when the data is transmitted and stored electronically. Therefore, the furnishing of personal data is at your own risk.
Right of Access to and Correction of Personal Data
You have the right to request access and further information concerning the processing of your information. You have the right to obtain a copy of the personal data that we process relating to you once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs.
You have a right to request that Aalborg CSP change, rectify, complete, erase or restrict the processing of your personal data. For processing of personal data that is based on consent or fulfilment of agreement, you also have the right to insight.
To exercise your rights, or if you have any questions regarding our processing of your Personal data, please contact us at the following address:
Postal address: Aalborg CSP A/S, Att.: Legal Department, Hjulmagervej 55, DK-9000 Aalborg
Withdrawal of Consent
If you withdraw your consent to any or all use of your personal data, depending on the nature of your request, Aalborg CSP may not be able to continue to provide its Products and Services to you, administer any contractual relationship in place, which in turn may also result in the termination of any agreements with Aalborg CSP, and your being in breach of your contractual obligations or undertakings.
Aalborg CSP’s legal rights and remedies in such event are expressly reserved.
Aalborg CSP will maintain appropriate organizational and technical security measures to protect against unauthorized or accidental access, loss, alteration, disclosure or destruction of personal data.
Aalborg CSP will retain your personal data if they are necessary to fulfil the above-mentioned purposes for collecting and processing.
Financial records: Up to 5 years
Purchase history: stored for as long as it is deemed necessary to meet the purpose for which they are collected or processed
Your contact information: stored for as long as you are our customer, supplier or employee or until you withdraw your consent to process your personal data.
Links to other sites
Aalborg CSP’s website or social media profiles may contain links to other sites. Aalborg CSP is not responsible for the privacy practices or the content of other websites.
Complaint to the Danish Data Protection Agency
If you have any complaints regarding our processing of your personal data, you may file a complaint to the Danish Data Protection Agency. The Danish Data Protection Agency's contact information is available on their website: www.datatilsynet.dk.